Patient Information
Helping You Feel Prepared Before Your First Visit
Starting care at Regent Health Centre should feel simple and welcoming. Our team wants you to arrive feeling confident, informed and supported. This Patient Information page brings together everything you need before your appointment, including forms, insurance details, direct access information, and ways to share your experience with others.
Patient Forms That Help Us Understand Your Needs
Your first visit begins with getting to know how your body moves, what challenges you face and what goals matter most to you. Completing your forms ahead of time helps your clinician prepare for your appointment and understand your history with greater clarity.
What your forms help us learn:
- Your health background
- Any previous injuries or surgeries
- Your current symptoms
- What activities matter most to you
- What goals you want to work toward
Our team reviews your forms carefully so your first session feels organized, personal, and focused on what you want to achieve. If you need help completing your paperwork, our front desk staff is happy to guide you.
Direct Access
You Can Book Many Services Without a Referral
Most people in Hamilton, ON can schedule appointments at Regent Health Centre without seeing another provider first. This helps you begin care when you feel ready and gives you quick access to the support you need.
You can book directly with:
- Physiotherapy
- Chiropractic care
- Osteopathy
- Massage therapy
- Acupuncture
- Private Yoga or Pilates Therapy
- Studio classes
Some extended health plans may ask for a referral before covering certain treatments. Our team can help you check your coverage so you know exactly what your plan allows.
Insurance Info
Extended Insurance Information
Coverage can vary between extended health plans, so our team helps you understand your options. We support a wide range of extended insurance providers and can guide you through the steps needed to submit claims.
- Greenshield
- Empire Life
- SSQ
- Co-operators
- Blue Cross
- Sunlife
- Manulife
- Industrial Alliance
- ClaimSecure
- Belair Direct
- BPA
- Desjardins,
- Johnston Group
- Equitable
- Canada LIfe – PSHCP
- Canada Life
- AGA Financial Group
- Beneva, Alberta Blue Cross
- Chambers of Commerce Group Insurance Plan
- CCWU
- CINUP
- Coughlin
- Cowan
- GMS Carrier 49 & 50
- GroupHealth
- GroupSource
- Liuna Local 183
- Liuna Local 506
- Manion
- Maximum Benefit
- MDM, Manion
- People
- RWAM
- SimplyBenefits
- Telus Adjudicare
- Union Benefits
- UV Insurance
Our front desk team can help you:
- Understand your benefits
- Confirm which services are covered
- Learn if your plan requires a referral
- Know whether your plan offers direct billing
- Navigate deductibles or annual maximums
Your clinician can also provide receipts that meet insurance requirements for reimbursement.
Refer A Friend
Refer a Friend and Support Their Well-Being
Many people first learn about Regent Health Centre through someone they trust. If you know a friend, coworker or family member who could benefit from integrated, whole-person care, you are welcome to refer them.
Referring a friend helps them:
- Learn about care options that fit their needs
- Connect with clinicians who listen and support their goals
- Explore movement-based and hands-on therapies
- Take steps toward feeling stronger and more confident
Our team appreciates every referral because it reflects the trust you place in our care.
A Team Ready to Support You
Regent Health Centre is built around compassion, grounded expertise, individualized partnership, and continuous growth. Whether you are filling out forms, booking your first appointment or returning for follow-up care, our team works together to make your experience smooth and supportive.
If you have questions about your paperwork, insurance or your upcoming visit, please contact our front desk staff. We are here to guide you every step of the way.
